Hotel Management Master's Program (Online without Thesis) (M.S., 1 - 1.5 Years)

The purpose of this course is to study human behaviour in service industries; especially in hospitality organizations, at the individual and group levels. Specific attention will be given to using Organizational Behavior concepts for developing and improving interpersonal skills. The course also aims to broaden the student’s perceptions on the causes and effects of interpersonal and group behavior, its dynamics and influences, and organizational behavior relating to organizational climates, conflict and structural design.

This course focuses on the use of financial information for managerial decision making in the international hotel and tourism industry. This course develops the students’ ability to use accounting techniques as an aid to planning and controlling operations as well as giving an understanding of company accounting/reporting process. At the end of this course, the students will be able to measure business performance through the use of strategic performance measurement techniques, prepare profit planning frameworks, understand and set business budgets, and use contemporary pricing issues in making decisions

Approaches to tourism and hospitality research, research plans and proposals, research methods, qualitative methods, questionnaire surveys and design, research practice, and survey analysis.